Shipping Policy

SHIPPING POLICY

PROCESSING TIME

Orders are typically processed within 1–3 business days after purchase. Once your order has been processed and shipped, tracking information will be sent to the email address used during checkout.

ESTIMATED DELIVERY TIMES

Standard delivery times within the United States are typically between 4–7 business days depending on carrier conditions and destination.

Please note that shipping times are estimates and may vary during holidays, high-volume periods, or carrier delays outside of our control.

If your order has not arrived within the estimated timeframe, please contact our support team:

support@evercalmwellness.com

LOST OR DELAYED PACKAGES

If your order has not arrived within 30 days of shipment confirmation, please contact our customer support team for assistance.

Please note:
EverCalm Wellness is not responsible for shipping issues caused by incorrect shipping information entered by the customer at checkout.

CUSTOMER SUPPORT

Phone:
803-386-7542

Support Hours:
Monday – Friday
9:00 AM – 5:00 PM EST

Support Email:
support@evercalmwellness.com